Webinar review: “Cost Center to Profit Center: Leadership & Business Management for Facility Managers”

Friday, April 3rd, 2015

Recorded on April 2nd, 2015

Presentation Slides:

pdf A  pdf-download of the presentation slides is available here

Audio library:

All Webinar podcasts as feed



IFMA FMCC Live Webinar – “Cost Center to Profit Center: Leadership & Business Management for Facility Managers”

Date: April 2nd , 2015
Time: 1:00 – 2:00 PM Eastern Time Zone (USA)

Geoff Williams, General Manager, Centre for Health & Safety Innovation
Nicole Lobb, Client Services & Facility Manager, Centre for Health & Safety Innovation

The value that a facility manager brings to the table is diverse. This session will focus on the opportunities that can elevate the facility manager from managing the business of a cost center to managing a profit center as a business. The presenters will explore a variety of revenue-generating opportunities available and provide real-life examples using a facility-centric business as a model.

Learning Objectives:
1. Explore revenue opportunities within a facility management scope.
2. Learn how to integrate the strategic plan into facility operations.
3. Learn how to build a stronger tenant relationship by understanding the business needs of the Client.
4. Learn how to balance FM as a cost center and profit Center.

Presenter(s) Biography:

Geoff Williams
Geoff Williams is the General Manager at Centre for Health & Safety Innovation in Mississauga, Ontario, Canada, where he is responsible for day-to-day operations, business development and corporate strategy development.
Prior to joining CHSI, he oversaw the development, implementation and marketing of a Web-based CAFM solution that is currently assisting the daily operations of a wide variety of health care facilities in managing more than 10 million square feet of property.
Geoff is on the IFMA board of directors, is the past president and current secretary of the I.T. Council of IFMA, and the past president of the Toronto Chapter of IFMA. In all of these roles, he supports the FM industry at large.
He is a graduate of the University of Waterloo’s School of Architecture, holding degrees in both architecture and environmental studies.


Nicole Lobb
Nicole Lobb is the Client Services & Facility Manager at Centre for Health & Safety Innovation. In her role, she is responsible for the operations and maintenance of CHSI, along with the fostering and development of tenant relationships. Nicole has a keen understanding of challenges faced by facility managers. Prior to joining CHSI, Nicole managed a team of solution providers offering customized, Web-based CAFM solutions to clients across Ontario, Canada. In that role she partnered with clients to develop solutions that provide them with the comprehensive and timely information they need to manage effectively. As a member of IFMA Toronto’s executive committee, Nicole is aware of key industry trends and issues, and combines this knowledge with an understanding of new developments, technologies and processes to provide FMs with solutions that are informed, innovative and practical.

 Thanks to the FMCC Sponsors:

Platinum Sponsor


Gold Sponsors

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Silver Sponsors

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This post is powered by IFMA, FMCCFMCC STAG Team. If you have any question about the FMCC STAG Team or sponsor opportunities drop a line to Markus Groll, FMCC STAG Chair and also note our upcoming events @ https://fmcc.ifma.org/events/upcoming-events



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