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Tag: measurement

KPIs Don’t Have To Bite! Develop KPI for Process Improvement Instead by David Reynolds

Monday, October 5th, 2015

Performance is not an evil word, it is evidence of how well we arrange, conduct, monitor, and improve our work. How can we measure FM performance, especially performance that directly concerns organizational strategies and goals? Can FM keep pace with the organization’s planning cycle, with its changing strategies and associated risks? Can FM find simple,… Read the full article »