Resources

Tag: kpi

Moneyball – Applying it to Facilities Management by Chris Payne

Thursday, February 18th, 2016

In 2002, the US baseball world was forever changed by the success of the Oakland Athletics team. With a salary bill of 41 million dollars (US) – compared to 125 million dollars (US) paid by the New York Yankees – the Oakland team got comparable results to some of the biggest teams in major league… Read the full article »


FMCC Webinar review: “Well brought up KPIs don’t bite! Train your KPIs for process improvement” by David Reynolds

Friday, November 20th, 2015

Recorded on November 19th, 2015


KPIs Don’t Have To Bite! Develop KPI for Process Improvement Instead by David Reynolds

Monday, October 5th, 2015

Performance is not an evil word, it is evidence of how well we arrange, conduct, monitor, and improve our work. How can we measure FM performance, especially performance that directly concerns organizational strategies and goals? Can FM keep pace with the organization’s planning cycle, with its changing strategies and associated risks? Can FM find simple,… Read the full article »