Sustainability Metrics: A Tale of Two Companies

Friday, October 9th, 2015

IFMA’s FMCC: FM Consultant’s Podcasts
IFMA’s FMCC: FM Consultant’s Podcasts
Sustainability Metrics: A Tale of Two Companies

Alana DunoffLynn BaezChris PayneDavid Reynolds

“Sustainability Metrics: A Tale of Two Companies”

Chris Payne, CSS Consultancy & FMCC STAG Member
David Reynolds, CFM, FMP
Alana Dunoff, FMP, IFMA Fellow 

“Sustainability Metrics: A Tale of Two Companies” 

At the time of this podcast on World FM Day, Lynn Baez and Alana Dunoff had just completed a webinar entitled Sustainability Metrics, A Tale of 2 Companies, where they focused on transforming business and operations data into a sustainability framework that their clients welcomed for its clarity and value. Communication and culture are key, we FMs often say. But, while the client’s goal is sustainability, getting from the object (records and data) to objectives (what can the client accomplish, and how) requires technical understanding, cultural acceptance, and much more.

Alana Dunoff, Strategic Facility Planner, of AFD Facility Planning, an FMP and IFMA Fellow, is an energetic, enthusiastic, speaker, teacher, and admitted data geek, after 22 years of facility planning and management. She has served on the IFMA Board of Directors.

Lynn Baez, with 14 years experience in environmental science and FM, currently serves on the IFMA Board, and with Cushman and Wakefield. Lynn, a CFM, SFP, and FMP, brings steady and frank insight on working with the client organization, and about the increasing significance of global conventions and standards toward sustainability and asset management.

The Panel:

Alana Dunoff

Alana Dunoff, FMP, IFMA Fellow

Alana F. Dunoff, FMP, IFMA Fellow, has over 22 years’ experience as a strategic facility planner.

She is President of AFD Facility Planning, a consulting firm offering a full array of facility planning services and dedicated to helping FM’s achieve their goals with smart actionable information.

Alana is also an adjunct professor currently teaching at Temple University in their Facility Management Bachelor of Science program. She is also an IFMA Qualified Instructor. Alana has had the pleasure of sharing and presenting ideas at numerous IFMA WWP, Fusion and FMCC webinars over the years as well at as other Universities, Associations and Companies.

Alana is an active IFMA member, having served as a Director on the Board of Directors of IFMA in 2003-2005 and also served as President of the local Philadelphia Chapter of IFMA in 2001. In 2013 she was honored as IFMA’s Distinguished Member of the Year and in 2014 she became an IFMA Fellow. She is currently the chair of the FM Educators special interest group. She has a clear passion for FM education.

Alana earned her B.S. in Environmental Psychology from Boston University and her M.S. in Facility Planning and Management from Cornell University.

Lynn Baez

linkedin_smallLynn Baez, CFM, SFP, FMP, IFMA BOD

Lynn Baez, FMP, SFP, CFM is a Facility Director Workplace Services, C&W for Ericsson Account aezNALA Region. Previously, she led Dr Pepper Snapple Group headquarters to obtain LEED EBOM Gold in 2012. A member of the 2014-16 IFMA board of directors, Baez serves as the board liaison for the Environmental Stewardship and Sustainability Strategic Advisory Group and the Environmental Health and Safety Council.

Chris Payne

Chris Payne, CSS Consultancy & FMCC STAG Member as Social Media Coordinator

Chris works in a consulting capacity to help facilities management providers embed more efficient ways of working within their delivery contracts. With a strong focus on innovation, he contributes to improvement activities through the development of frameworks, software systems and technology to capture and incorporate new ways of working that saves cost and enhances operations.
With over 25 years of experience working on the built environment, Chris has comprehensive insight into the construction and maintenance of facilities within a number of industry sectors, including: social housing, critical environments, defence estates, food processing and commercial office space. In recent years, through the successful delivery of consultancy projects, he has helped clients secure more profitable work by moving beyond standard delivery approaches to find new ways of adding value to facility end-users and occupants.
Based near Glasgow in Scotland, he travels extensively to support an international client base.

David Reynolds, MS, FMP, CFM

David Reynolds is an FM consultant based in Mississippi, in the U.S. His involvement in FM arose out of work in engineering, operations, and related information technology. He has a lifelong interest in how people experience the built environment. He began consulting in offshore oil field and inland marine transportation during the 1990s, building teams that streamlined and transformed production processes. He has continued in technical operations and project management roles since, concentrating exclusively in FM since joining IFMA in 2002. He earned the CFM in 2014.

Helping FMs to gauge, interpret, and take action in order to make processes reliable, productive, and resilient is the mission of FM-CONSULT-CREATE, his consultancy.
He focuses on FM as organizations adopt asset management principles and practices following ISO 55000, where clear, visible, interactive, maintainable, process and risk models, data, and measurements can better frame FM in organizational strategies and objectives.

Pro bono work includes construction, maintenance, safety, and health. David is also a member of the IFMA Environmental Health and Safety Council.

The FMCC Podcast Team:

DavidReynoldsChris PayneShamomgroll

David Reynolds - FMCC STAG Member as Podcast & Audio Coordinator
Chris Payne, CSS Consultancy & FMCC STAG Member as Social Media Coordinator
Shamo Mikayilov - FMCC STAG Member as Social Media Administrator, Webinar Administrator & Podcast/Audio Editor
Markus Groll - FMCC Board Member as Secretary & STAG Chair

Thanks to the FMCC Sponsors:

Platinum Sponsor


Gold Sponsors

DAIKIN-LOGO gregmorelogo

Silver Sponsors

fea-logo_c_rgb-w_words logos_isar1_ag_ohne-text_small


This post is powered by IFMA, FMCC & FMCC STAG Team. If you have any question about the FMCC STAG Team or sponsor opportunities drop a line to Markus Groll or David Reynolds and also note our upcoming events @


Leave a Reply