FM Consultants Podcast 2015-10 – Discussion by Kit Tuveson (USA), Bill Conely (USA) and David Reynolds (USA)

Thursday, June 25th, 2015

IFMA’s FMCC: FM Consultant’s Podcasts
IFMA’s FMCC: FM Consultant’s Podcasts
FM Consultants Podcast 2015-10 - Discussion by Kit Tuveson (USA), Bill Conely (USA) and David Reynolds (USA)


 Kit Tuveson Bill Conely David Reynolds

FM Consultants Podcast 2015-10 – Discussion by Kit Tuveson (USA), Bill Conely (USA) and David Reynolds (USA)on “Communication in Consulting Projects”

Kit Tuveson and Bill Conely condense a wealth of FM experience with consulting project communications into a few minutes of accurate and sharply focused guidance on a topic that can never receive too much attention.  Bill begins by asserting that the consultant carries the load for project communication concerning every project member, activity, and development: current and future.

A consultant can never communicate too much, nor too well, nor receive too much feedback, even when progress is steady and uneventful – and especially when not. Staying positive doesn’t get the job done on its own, but nothing else works nearly as well without it. 

How does a consultant know what, when, and whether project communications are working? Kit engages this question by collecting the communication tools available and dialog with the client as to which to employ, in what style, when, how, and how to make adjustments when needed.  A client should experience a consultant as proactive and transparent, exceeding expectations in communication. Doing so stands against the hazards that hide in assumptions that work is going smoothly, on the way to the next milepost, and more after.  Assume everything is fine until it turns out that it’s not?  Bad idea. Communication is how you and your client will know what’s happening, and what to do. 

You may notice the quality of Kit Tuveson’s voice is raspy. Kit was ill with cancer when he recorded this podcast in March of 2015. He has since passed away and we deeply regret his loss. We will always be grateful for his commitment to IFMA’s FM Consultants Council.  We invite you to listen. In Kit’s typical fashion, he will lead you to enjoy and to glean something worthwhile.


1. How can a consultant monitor and judge whether communication is going well in a project, especially with a new client? 
2. What needs and opportunities typically exist for better communications and how can a consultant meet them effectively?

The Panel:

Kit Tuveson

Kit Tuveson, CFM, IFMA Fellow
Kit Tuveson was Vice President of Business Development for Visual Mobile Technologies.  Kit was focused on leveraging his extensive network of Facility and Property Management practitioners to bring new customers and markets to the company.
Kit “graduated” in 2002 from a 37-year Hewlett-Packard career where he managed site facilities teams, global program managers, cross-functional teams, and for ten years, served as HP’s Global Director of Facility Management Operations and also Global Director of Environmental Health & Safety.

Kit was a widely recognized FM consultant and mentor with an extensive teaching and presentation background.  He was a Lifetime Certified Facility Manager, was IFMA’s Board Chairman in 1998, and was an IFMA Fellow.

Bill Conely

Bill Conley, CFM, SFP,LEED AP, IFMA Fellow

Bill is a Facility Management/Sustainability consultant with over 40 years of experience in FM.  He has been involved in the sustainability arena for over 20 years.  He served on the IFMA Board, helped establish IFMA’s Sustainability Committee and is a regular contributor to the FM Journal.

David Reynolds

David Reynolds, CFM,FMP, Jackson Mississippi, USA (HOST/Interviewer)

David Reynolds is located in Mississippi, U.S.A. David is new to FMCC, a recent CFM, and an FMP since 2004. His background is in systems, project management, and consulting, in small companies serving a variety of clients and industries. He holds degrees in science, engineering, and allied health areas. He focuses on FM as organizations adopt asset management principles and practices following ISO 55000, where clear, visible, interactive, maintainable, process and risk models, data, and measurements can better frame FM in organizational strategies and objectives. Pro bono work includes construction, maintenance, safety, and health. David is also a member of the IFMA Environmental Health and Safety Council.

The FMCC Podcast Team:

DavidReynoldsChris PayneShamomgroll

David ReynoldsFMCC STAG Member as Podcast & Audio Coordinator
Chris Payne, CSS Consultancy & FMCC STAG Member as Social Media Coordinator
Shamo Mikayilov FMCC STAG Member as Social Media Administrator, Webinar Administrator & Podcast/Audio Editor
Markus GrollFMCC Board Member as SecretarySTAG Chair

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