You are not in this alone….How to best optimize your contracted services by Ted Ritter, Teena Shouse and Peter Stroup

Monday, February 6th, 2017

Time: 12:00 pm – 1:00 pm CST
Date: February 15, 2017

Register here today

You are not in this alone….How to best optimize your contracted services

by

Ted Ritter, LEED® AP O+M
Principal at LMI360 – Lead Management Institute

Teena Shouse, CFM, IFMA Fellow

Peter Stroup, PE, Director of Facilities Harvard Medical School

Overview:

Creating a successful, on-going relationship between an FM Team and any type of contracted service provider should not be a hit or miss process, but rather a methodical and predictable process that leads to a win-win outcome for both the FM’s organization and the partner. This panel of experienced FMs and FM consultants will share their many years of experience in what it takes to create those successful FM relationships that can provide years of on-going, successful engagements. This session will include real-life case studies of FM-Contracted Services engagements that have led to successful teaming relationships.

Learning Objectives:

How to create an effective RFP incorporating realistic objectives
Develop effective performance criteria and a contract governance plan
Better understand the pros and cons of performance and prescriptive based contracts
Identify the trigger points that require you to supplement your internal FM team
How to sell the need for contracted service providers and or consultants

Presenter(s) Biography:

Ted Ritter

Ted Ritter, LEED® AP O+M

Principal at LMI360 – Lead Management Institute
Ted Ritter the current President of the IFMA Technology Council and has over 25 years of experience in facility operations and project management. His expertise is well regarded in the community with over fifty completed facility related technology and sustainability initiatives

Teena Shouse, CFM, IFMA Fellow

Teena Shouse is President of FM Transitions, her newly formed consulting entity since leaving FEA where she was the VP of Client Services for almost 8 years. She has over 29 years of experience in service related fields, predominately in Facility Management.

Her primary expertise includes; project management, business process improvement, sustainability in FM, staff development, outsourced contract governance including contract transitions consulting, and operations and maintenance. Teena creates and teaches Facility Management courses for IFMA and is a guest speaker at numerous North America and International conferences and universities.

From 2005-2007, she served as the Chairman of the IFMA Board of Directors. From October 2010 to January 2013 she held the position of Chair of the Global FM Board of Directors, a global federation of FM organizations based in Australia. This has enabled her to influence the facility management profession on a global basis.

Follow Teena on:

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Peter Stroup

Peter Stroup, PE, Director of Facilities Harvard Medical School

Peter Stroup oversees all aspects of facilities maintenance and operations, including energy procurement and use for the Harvard Medical School. The Medical School is a 2.7 million square foot teaching and medical research campus in the heart of the Longwood Medical Area, which includes many of Boston’s top hospitals.

Peter has over 30 years of experience in facility construction, project management, and all aspects of facility maintenance and operations, a portion of which was also associated with the electric utility industry. Peter’s experience has been from the owner and service provider viewpoint.

He holds a BS in Civil and Environmental Engineering, an MBA and is a registered professional engineer. He’s a member of APPA, IFMA, NFPA and NSPE.