World FM Day 2017: with Steven Lambert “A day in the life in the digital workplace - new experiences enabled by connected things" live from Belgium

Wednesday, April 26th, 2017

Date / Time:

  • Brussels: 18.05.2017, 16:00 (4pm)
  • Houston: 18.05.2017, 09:00 (9am)
  • UTC:  18.05.2017, 14:00 (2pm)

Steven Lambert, MBA, COO, MCS




Follow us:

[su_icon icon=”icon: twitter” background=”#e8e8e8″ color=”#55acee” text_color=”#55acee” margin=”0″ url=””][/su_icon] [su_icon icon=”icon: globe” background=”#e8e8e8″ color=”#060590″ margin=”0″ url=””][/su_icon][su_icon icon=”icon: university” background=”#e8e8e8″ color=”#E30613″ margin=”0″ url=””][/su_icon] [su_icon icon=”icon: youtube” background=”#e8e8e8″ color=”#E30613″ text_color=”#55acee” margin=”0″ url=””][/su_icon][su_icon icon=”icon: facebook-square” background=”#e8e8e8″ color=”#2175b5″ text_color=”#55acee” margin=”0″ url=””][/su_icon]


All recordings are now available on FMCC TV (YouTube)

See the entire program here


“Visit also IFMA’s Knowledge Library to access FMCC presentations after World FM Week.”


#IFMAFMCC #WorldFMDay 2017 #LiveSlot1735 by Steven Lambert

“A day in the life in the digital workplace – new experiences enabled by connected things” live from Belgium


Real-time data analytics, paired with the Internet of Things (IoT) is enabling the creation of workplaces that are smarter, more flexible and more responsive to workers’ needs.

Workers get real-time guidance through mobile apps, inforrming them for example of which meeting room is free or where to find a colleague.

When user data, generated during the course of the day, is aggregated and analysed over time, workplace managers gain insight into collaboration patterns and how people actually use the space, enabling them to optimize room occupancy and design more effective, activity-based work environments.

This talk will demonstrate value from real-life cases, e.g. how a large European banking organization combined big data from occupancy & activity measurements with the Leesman Index of workplace productivity, to design its future workplace. The presentation will share outcomes and learnings.

Learning Objectives:

  1. Describe the impact of IoT and big data on the workplace experience
  2. Explain the difference between real-time and aggregated data analytics
  3. Understand how IoT big data can directly link service delivery to user satisfaction
  4. Demonstrate the value from a real-life case

Presenter(s) Biography:

Steven Lambert, MBA, COO, MCS

Steven Lambert is COO and partner at MCS, a technology firm focused on integrated software solutions in Real Estate, Facility and Workplace Management for large public or private organizations.

At MCS, Steven runs the global service operations in consulting and IWMS/CAFM software implementation. His passion is to build on deep domain expertise to transform entire FM organizations to be a true business enabler with impact on the bottom line.

Steven started his career at Deloitte Consulting serving global corporations across the US and Europe. After graduating from the Wharton Business School in 2001, he transferred to San Francisco where he worked with large high-tech companies including Apple and HP in transforming their service operations.

Steven has moved around a lot with his wife and 2 children from Brussels and Paris to Philadelphia, San Francisco and Seattle.

[su_icon icon=”icon: twitter” background=”#e8e8e8″ color=”#55acee” text_color=”#55acee” margin=”0″ url=””][/su_icon] [su_icon icon=”icon: twitter” background=”#e8e8e8″ color=”#55acee” text_color=”#55acee” margin=”0″ url=””][/su_icon]


The Session is proudly presented by

World FM Day 2017 – The FMCC Event Team:

Ondrej-1Teena ShouseDavid ReynoldsJoshua AmosStephen Brown

Ondrej Strup, IFMA FellowFMCC Board Member as Secretary
Teena Shouse, IFMA Fellow – FMCC Board Member as President-Elect
David Reynolds – FMCC STAG 1st Co-Chair and Podcast & Audio Coordinator
Joshua Amos – Component Liaison at IFMA

Markus GrollFMCC Board Member as 1st Vice President & STAG Liaison
Stephen Brown – Past FMCC Membership Coordinator

Thanks to the FMCC Sponsors:

Platinum Sponsor


Gold Sponsors

DAIKIN-LOGO gregmorelogo

Silver Sponsors



This post is powered by IFMA, FMCC & FMCC STAG Team. If you have any question about the FMCC STAG Team or sponsor opportunities drop a line to Markus Groll or David Reynolds and also note our upcoming events @

Comments are closed.