World FM Day 2017: with Steven Lambert “A day in the life in the digital workplace - new experiences enabled by connected things" live from Belgium

Wednesday, April 26th, 2017

Date / Time:

Brussels: 18.05.2017, 16:00 (4pm)
Houston: 18.05.2017, 09:00 (9am)
UTC: 18.05.2017, 14:00 (2pm)

Presenter(s):
Steven Lambert, MBA, COO, MCS

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All recordings are now available on FMCC TV (YouTube)

See the entire program here

Announcement:

“Visit also IFMA’s Knowledge Library to access FMCC presentations after World FM Week.”

#IFMAFMCC #WorldFMDay 2017 #LiveSlot1735 by Steven Lambert

“A day in the life in the digital workplace – new experiences enabled by connected things” live from Belgium

Overview:

Real-time data analytics, paired with the Internet of Things (IoT) is enabling the creation of workplaces that are smarter, more flexible and more responsive to workers’ needs.

Workers get real-time guidance through mobile apps, inforrming them for example of which meeting room is free or where to find a colleague.

When user data, generated during the course of the day, is aggregated and analysed over time, workplace managers gain insight into collaboration patterns and how people actually use the space, enabling them to optimize room occupancy and design more effective, activity-based work environments.

This talk will demonstrate value from real-life cases, e.g. how a large European banking organization combined big data from occupancy & activity measurements with the Leesman Index of workplace productivity, to design its future workplace. The presentation will share outcomes and learnings.

Learning Objectives:

Describe the impact of IoT and big data on the workplace experience
Explain the difference between real-time and aggregated data analytics
Understand how IoT big data can directly link service delivery to user satisfaction
Demonstrate the value from a real-life case

Presenter(s) Biography:

Steven Lambert, MBA, COO, MCS

Steven Lambert is COO and partner at MCS, a technology firm focused on integrated software solutions in Real Estate, Facility and Workplace Management for large public or private organizations.

At MCS, Steven runs the global service operations in consulting and IWMS/CAFM software implementation. His passion is to build on deep domain expertise to transform entire FM organizations to be a true business enabler with impact on the bottom line.

Steven started his career at Deloitte Consulting serving global corporations across the US and Europe. After graduating from the Wharton Business School in 2001, he transferred to San Francisco where he worked with large high-tech companies including Apple and HP in transforming their service operations.

Steven has moved around a lot with his wife and 2 children from Brussels and Paris to Philadelphia, San Francisco and Seattle.

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