Health Check for FM by Michel Theriault

Sunday, May 3rd, 2015

IFMA FMCC White Paper “Health Check for FM” by Michel Theriault, FMP, RPA, LEED AP

l Theriault, FMP, RPA, LEED AP Principal, Strategic Advisor
Published: May 2015

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This white paper presents a number of practical suggestions to help Facility Manager’s monitor the effectiveness of their Facility Management Operation.



Michel Theriault, FMP, RPA, LEED AP Principal, Strategic Advisor

Michel is Principal of Strategic Advisor, an FM consulting firm helping facilities departments develop strategies, solve problems, improve services and implement best practices.

With 25 years in Facility Management delivering facility services in-house and with an FM outsourcing provider, Michel has deep practical experience managing facilities from high-profile office towers to critical facilities. He has earned awards for the buildings he managed, including several BOMA Certificate of Excellence awards and the Pinnacle Award for customer service.

He is also activity involved in the industry, with 22 years as an IFMA member, participation in FM associations and currently as the Academic Coordinator for Ryerson University’s Facility Management Certificate Program in Toronto, Canada.

Michel has been recognized for his contribution to FM with a Distinguished Author award from IFMA for his book “Managing Facilities & Real Estate”. He contributes FM articles to leading magazines around the world, delivered seminars at national and international FM Conferences and delivered Facilities training in Dubai, Abu Dhabi, Jeddah, Singapore, Abuja (Nigeria), Kuala Lumpur, Muscat, Bermuda and Toronto.

Michel’s experience, knowledge and approach to FM comes across in his consulting and training, with practical, real-world solutions that help Facility Managers develop and implement strategic initiatives.

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