2024, It’s a Wrap:FMCC President’s message

Reflection …. What we learned

• We don’t live in our technology devices. We manage them … so far … maybe not?
• Facility Management is in the Marketing Business – we call it Customer Service! After all, buildings are built and operated to serve the occupant needs.
• Meetings are a drain on productivity. As an alternative, Facility Managers connect with Daily Huddles to review work progress/challenges – instead of meetings!

• Better collaboration
• Problem analysis – Small failures & quick Correction
• Immediate learning
• Team celebration
• Great Mentoring opportunities

Facility Managers are like Sports teams practicing continuous improvement.

2025 will bring change as each new year does.
Setting up your organization for continuous learning allows FM to drive change, rather than just respond.